Legal & Privacy

Use of this website

Flexa Clinic owns and operates this website.

By accessing or using this website you are deemed to have accepted Flexa Clinic’s terms and conditions of use. These include the terms and conditions set out in this page, together with any applicable terms or conditions on other parts of this website relating to any information content.

Flexa Clinic may make changes to this website or to its terms and conditions of use at any time without notice.

You agree that your use of this website and any information will comply with Flexa Clinic’s terms and conditions and with all applicable laws.

Copyright

The material provided on this website is either owned or licenced by Flexa Clinic and is subject to copyright law.

You are not permitted to copy and sell or exploit for commercial purposes, any material on this website.

You are permitted to access, view, print, and copy the material on this website for non-commercial personal or internal business purposes.

You may also reproduce material on this website free of charge and without further permission so long as you do so for informational purposes, reproduce it accurately, do not use it in a misleading or derogatory context, and acknowledge that the information is sourced from Flexa Clinic and is subject to copyright.

However, registered and unregistered trademarks, logos, and service marks used on this website and the online services (which are owned by Flexa Clinic or others) must not be used without specific prior written permission of the owner.

Links to other websites

This website may include links or references to other websites. Flexa Clinic does not control or endorse those websites and are not responsible for their content or activity. Your use of such links and other websites is your responsibility and is at your own risk.

Privacy policy

By using this website you are agreeing to Flexa Clinic collecting information about you. Any information we collect from you will be dealt with in accordance with law and with Flexa Clinic’s privacy policy. Flexa Clinic is entitled to store, use and rely on all information and documents provided by you.

Information sent electronically

Flexa Clinic has made every reasonable effort to ensure that this website, its content and the online services:

• contain current, accurate and complete information;
• function correctly;
• are available to and accessible by you and that access is uninterrupted;
• are provided through a secure website;
• are free of errors, defects, viruses, malware or other harmful components;
• and do not infringe any person’s rights.

However, to the maximum extent permitted by law Flexa Clinic does not (expressly or impliedly) warrant any of those things.

Where this website allows users to opinions and comments, they are the opinions and comments of the user not Flexa Clinic. Flexa Clinic will endeavour to correct any error, inaccuracy or defects, and remove any inappropriate or infringing content, brought to its attention or that it becomes aware of.

To the maximum extent permitted by law, Flexa Clinic excludes and disclaims:

• all representations and warranties of any kind (express or implied) in relation to this website and the content, information and services provided on or through this website including, without limitation, any implied warranties of merchantability, suitability, satisfactory quality, fitness for purpose, freedom from computer virus or malware, security, the availability of this website, the accuracy or completeness of information, or non-infringement;
• all liability for any loss or damage arising from the direct or indirect use of, or inability to use, this website, it’s content (including where you view, access, download, use or rely upon content, or link to this website or the online services), or from the corruption or loss of any data, inaccurate data entry or the interception or ‘hacking’ of data by unauthorised third parties;

Governing law

These terms and conditions and any matters or disputes connected with this website or any online services will be exclusively governed by and interpreted in accordance with New Zealand laws and dealt with by New Zealand courts.

Contact us

If you have any feedback or comments about this website or the online services, or if you have any concerns about the accuracy of information or material contained on this website, please contact us.

Your privacy on the Internet is important to us. This privacy policy discloses what information we gather, how we use it, and how to correct or change it.

Consent to Privacy Policy

By using this website you are agreeing to this Privacy Policy. If you do not agree to the Policy, please do not use this site.

This Policy applies to personal information submitted by you on this website.

All personal information collected from your use of the websites is held in accordance with the requirements of the Privacy Act 1993.

Personal Information

We will not use any information collected about you from your use of this website unless you have actively agreed to it being used in a specific manner. We will not contact you to discuss a product or service unless you have expressly requested that contact. Flexa Clinic takes care to ensure that it adheres to the provisions of the Unsolicited Electronic Messages Act 2007 and will only collect and use information from you on this website in accordance with the Act and the Privacy Act 1993.

We will not under any circumstances release, sell, publish, or give away personal information to any other person or organisation unless required by law or subject to the consent of the information supplier. Information obtained from website users may be collated and used for statistical purposes, but will not identify the user in any way.

We will not collect from you any sensitive information relating to the prohibited grounds of discrimination set out in the Human Rights 1993 (namely, sex, marital status, religious or ethical belief, colour, race, ethnic or national origins, disability, age, political opinion, employment or family status, sexual orientation), other than with your express consent or where collection is either authorised by law or is reasonably necessary to enforce the law or to establish or defend a legal claim.

Only authorised employees of Flexa Clinic are able to access your personal information.

Retention

The length of time we keep your personal data depends on what it is and whether we have an ongoing business need to retain it (for example, to provide you with a service you’ve requested).

We’ll retain your personal data for as long as we have a relationship with you and for a period of time afterwards where we have an ongoing business need to retain it, in accordance with our data retention policies and practices. Following that period, we’ll make sure it’s deleted or anonymised.

Access to Personal Information

You may request access to any personal information held about you and your request will be granted unless there are reasonable grounds to deny access. If you consider any information held is inaccurate, you may ask for a correction and you may at any time ask to be removed from any mailing or distribution list on which, previously, you have asked to be included.

Non-Personal Information

Our website records standard information such as time, date and URL of request (the web page you arrived from) via our web servers. This information is recorded by all web servers and is used to improve the functionality, structure and performance of our website. We analyse non-identifiable web traffic data to improve our services and the use which visitors make of this website.

When you use the website our server logs the following information, which is provided by your browser:

• your server’s IP address (a number which is unique to the machine through which you are connected to the Internet) or your personal IP address
• the type of browser and operating system you are using
• the domain name of the referring site (e.g. the previous Site that you visited).

This information does not personally identify you. We analyse this non-personal information for certain trends and statistics, such as which parts of the website users are visiting, which features or services are most popular and to measure the effectiveness of advertising. We do not disclose information about individuals except for the reasons set out above.

Disclosure of Information to Third Parties

Our website may contain links to third party websites that are not operated or controlled by us. Please note that we are not responsible for the privacy or security practices of those third party websites and the sites are not covered by this Privacy Policy. Third party websites should have their own privacy and security policies and we encourage you to read them.

Cookies

Cookies are small pieces of information that are stored in a browser-related file on your computer’s hard drive when you use our Web site. Cookies are widely used on most major Web sites. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us.

We may use information contained in cookies to make assumptions about the user of the computer and to provide users of that computer with focused advertising that we believe may be of interest, based on that information.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.

Changes to our Policy

We may, at our discretion, update or revise this Policy from time to time. Any changes will take effect immediately once they are posted here, so we encourage you to periodically review this page for the latest information on privacy practices